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Privacy Policy

This Privacy Policy describes the practices of the “FreeWin” application. It explains the storage, disclosure, use, transfer, and other processing of your data (Personal & Non-Personal) and usage and sharing of contents. Hence, before starting using this application or giving information about you, kindly review this Privacy Policy. By using or accessing our “FreeWin” application, you agree that we can store and process the data about yourself in accordance with this Policy which is revised from time to time. Also, if you have any concerns or suggestions, kindly contact us on the email mentioned below.

Information we take about yourself and how we use it for you

  1. Information that you permit us on In-App Disclosure to store and process:

    1. When You use FreeWin app by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, GAID and other diagnostic data.

    2. If allowed, we access your photos, media and files to facilitate you to download photos to your gallery. If allowed, we access your storage file system, read and modify the contents of your storage.

    3. If allowed, we can access your Contacts. Moreover, we also enable you to find or invite your Mobile Contacts’ friends into our application.

    4. When you login from Google, we take your first name, last name, email, profile picture to create your profile

    5. If allowed, we can track your location through GPS based on your SIM card, IP address or mobile device location settings to provide you localized advertisements and personalized Contents.

    6. We access your Phone to read phone status.

    7. Installed package information to provide incentive offers. The information that I request will be only used to provide in-app incent offers and also to match users' interests and calculate the bonuses acquired as a result of users' use of the corresponding apps.

  2. Information that you provide to us during usage of our service:

    1. When you connect to our application, we take some non-personal data about yourself like the Android model, version, and browser, resolution of your mobile phone, IMEI, GAID, Language, network, unique mobile identifier, Mobile carriers, Cookies and other such information

    2. We store the data that you fill in your profile which include your Name, Email address, Phone number, Country, UPI id and other similar information

    3. We collect your behavioral data like contents you like/comment/share and social media login details (Upon logged in) to provide you personalized service.

    4. We also keep a record of your usage history like Clicks on different Events, Exit pages/Screens on our services etc. to improve your experiences better with us.

    5. Cookies: We use Cookies and data from log files to store information and data so that your experience will be quicker. It reduces your labor to re-enter the same information when you visit us next time and update a new version of our application. However,you have an option to either decline or accept to give us access to your cookies.

    6. We use images which you upload while providing feedback about the app or while completing any task.

  3. Use of the Information:

    1. To provide you localized advertisements, task based or playtime based incent offers, personalized content, and our best services

    2. To manage Your Account: To manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

    3. To find and invite your friends (Contacts/WhatsApp/Facebook) into our platform and make your own family to entertain yourself

    4. We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, marketing and your experience.

    5. To improve and develop our Platform and conduct product development

    6. To manage Your requests: To attend and manage Your requests to Us.

    7. To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

    8. To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

    9. To help us detect abuse, fraud, and illegal activity on the Platform and communicate to you

  4. How your Information may be disclosed:

    1. We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

    2. We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

    3. We may share Your information with Our business partners to offer You certain products, services or promotions.

    4. Law enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

    5. With other users: When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

    6. With Your consent: We may disclose Your personal information for any other purpose with Your consent.

      7. Comply with a legal obligation, such as:

      • Protect and defend the rights or property of the Company

      • Prevent or investigate possible wrongdoing in connection with the Service

      • Protect the personal safety of Users of the Service or the public

      • Protect against legal liability

      • Security of Your Personal Data

      • The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

  5. Report Contents:

    Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

  6. Navigation to Third Party Sites:

    Our Service includes links to other apps or Websites whose privacy practices may differ from us. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit. Any contents found on third party sites don’t belong to us and they are controlled by the owner of the respective sites.

  7. COMMON POINTS TO BE AWARE OF IN TRANSACTION RULES

    1. We are not responsible if you provide us with the wrong information regarding your UPI Id. Authenticity is your own responsibility

    2. Registering bulk virtual email ids illegally is subject to legal actions as per rules of Govt. of India

    3. If you use the same phone or emulator to fill in a number of Invitations and If you are logging in with multiple accounts repeatedly with the same cell phone or by using app-duplication software, These actions are subjected to illegal activities and we may take legal actions against the user if applicable.

    4. When a user withdraws money from FreeWin, TDS will be deducted as per the government rules.

    5. We don't accept any money from any of our users. All rewards earned are based on the performance of the user.

    6. Users can redeem their earned points for real money using UPI Id, Gift Cards.

    7. We give freedom to our users that they use our Scan and Pay option to pay their bills. This will deduct earned points from the user's wallet instead of paying real money.

  8. Children Under the age of 18 years:

    The FreeWin Services are not intended for the children below the age of 18 years and FreeWin is strictly prohibited for children less than 13 years old.

  9. Advertisements Network and Third Party Services

    1. Your information may be used for the presentation of advertisements. We may use ad networks to customize and display advertising on our Services. We may share certain information about you as a user (such as age or other information we have collected or received) with certain ad network and service providers to help them deliver more relevant content and advertisements through their networks.

    2. We may use third-party advertising companies to serve advertisements when you visit or use our application. These companies may use information about your visits or use particular services to provide advertisements about goods and services of interest to you.

    3. We bring relevant offers to users for their benefit. These offers may include gaming offers, personal loan offers, shopping offers, fantasy league offers, finance or insurance related offers, e-health medicine purchase platform offers, etc. FreeWin is an intermediary and is not affiliated with any ad agency or company that promotes their products on our app. In case a company does not receive the necessary requirements pertaining to the offer, the company may not provide the incentive associated with the offer, resulting in the user not receiving any coins. FreeWin is not responsible for non-issuance in such scenarios.

    4. We will not disclose any of your personal information to any third party. Though information aggregate may be provided to partners so as to provide tailored ads and notifications to users. We can also give it to some government Institutions if and only if it is permitted by the Law of Govt of India.

    5. We cannot, and do not, control the information that you share with other Users using an Application, the Services and how other Users will use or share such information. We are not responsible for third party circumvention of our security measures.

    6. When you share our application/contents or link your user profile to some third parties like Facebook, WhatsApp, Instagram etc. they might receive your personal and non-personal information like Name, Email address, Date of Birth, Age etc. We are not responsible for that kind of sharing of data as we don't/can't control it. By agreeing to our Privacy Policy, you accept this fact.

  10. Third Party Integrations in App:

    FreeWin is using below third party libraries to facilitate app functionalities. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Kindly read the privacy policy of all below platforms to know about what and how they collect and share your personal and non-personal information.

    Google Analytics for FirebaseFirebase Crashlytics

  11. International Users:

    Your personal and non-personal information may be stored and processed in any countries where we provide our services as described in the Privacy Policy. By agreeing to our Privacy Policy and using our Application you consent to transfer your personal and non-personal information to us despite the fact that different countries have different data protection rules. If you object to your Personal/non-personal Information being processed as described in this Policy.

  12. Notification of Changes:

    We reserve the right to change, modify and alter this Privacy Policy at any time. It is your responsibility to keep checking it and stay updated on a regular basis. Your continuous use of this application following the posting of any changes/modifications to the Privacy Policy constitutes your acceptance of the revised Privacy Policy

  13. M. Jurisdiction:

    If you choose to visit the Apps/Services, your visit and any dispute over privacy is subject to this Privacy Policy and the Apps/Services' terms of use. In addition any disputes arising under this Privacy Policy shall be strictly governed by the laws of India

  14. Account Deletion

    When you request account deletion from an app or web link, all your data will be deleted from FreeWin except user's device information such as device id, ad id, device name, device version. We require this information for security and to detect fraud, abuse and illegal activity on the Platform.

  15. Contact Us:

    If you have any concerns or queries regarding this Privacy Policy, please contact us at: help@freewin.com